Mojo Helpdesk

Mojo helpdesk is product that work good with Google Apps, despite its simplicity it contains a wide range of useful tools for ticket tracking and management. This product is made especially for small and medium sized companies, with smaller support teams without exaggerated demands, so you find there only basic channels, but after all, you can always programmed some others yourself through API.
Key Features
Supported Languages
Devices Supported
Linux, Mac, Web-based, Windows
Data Exchange Format
CVS format
Support Options
FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials
ISO 27001, SAS-70
Other Features
build-in customer satisfaction feedback, time tracking of individual tickets
Mojo Helpdesk Review

Mojo helpdesk is developed by Texas based company Metadot whose product portfolio includes CMS, few web based applications, special HW keyboard and even a Book about developing on Google App Engine, so they are something like little da Vinci’s of IT age.

As has already been compromised, Metadot is using Google’s PaaS, so they migrated their helpdesk to run on Google App Engine, using Java and Google Web Toolkit and now they maintain this product with help of wiki and helpful posts on Mojo’s blog. 

Mojo Helpdesk Image Gallery