HappyFox

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HappyFox customer support, form TenMiles Corporation, is another application that demonstrates that Indians have talent for innovative naming. Fortunately, it demonstrates not only that. It also shows that they are great engineers of Cloud applications with easy-to-learn/easy-to-use design.
Key Features
Supported Languages
Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, French, German, Hungarian, Italian, Japanese, and much more
Devices Supported
Android, iPhone-iPad, Linux, Mac, RIM-BlackBerry, Web-based, Windows, Windows Phone
Data Exchange Format
CVS, .xls files
Support Options
FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials
Certifications
Verisign
Other Features
Ticket management, knowledge management
HappyFox Review

HappyFox is another example of new solutions on Cloud from an experienced old-school (on-demand) developer. It is does not offer anything big and special, but contains some little useful features like automation in the form of Smart Rules, and personalization such as Personal queue, and these functions can really save you lot of time.

HappyFox Image Gallery