CRMdesk

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If you think, that CRMdesk is type of application between CRM and HelpDesk, because of its name. Well, then you are wrong as CRMdesk is rather a hybrid of Knowledge base and Ticketing system.
Key Features
Supported Languages
Chinese (Simplified), Chinese (Traditional), Dutch, English, French, Japanese, Portuguese, Spanish, Swedish
Devices Supported
Web-based
Data Exchange Format
XML
Support Options
FAQs, Forum, Knowledge Base, Online Support, Phone Support
Certifications
N/A
Other Features
Integration with BUGtrack, Integration with support mail
CRMdesk Review

CRMdesk is a product of ForeSoft, Chicago-based company committed to building web-based software products. They've been in business since 2001 and in they are also behind another application, namely TeamDesk, BUGtrack and dbFLEX. 

CRMdesk Image Gallery
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