With Edge in Windows 10, Microsoft has finally delivered a capable browser to replace the aging Internet Explorer. Microsoft likes Windows 10 so much, it makes Edge the default browser in Windows 10, even when you’re updating from a system that previously used Chrome or Firefox as the default.
Unsurprisingly, Mozilla is not amused and its CEO Chris Beard today wrote an open letter to Microsoft CEO Satya Nadella to complain that the company is taking away its users’ choices and ignored Mozilla’s calls for keeping the default during the upgrade process.
“When we first saw the Windows 10 upgrade experience that strips users of their choice by effectively overriding existing user preferences for the Web browser and other apps, we reached out to your team to discuss this issue,” Beard writes. “Unfortunately, it didn’t result in any meaningful progress, hence this letter.
Beard, who calls this an “aggressive move,” urges Microsoft to change its business tactics. “These changes aren’t unsettling to us because we’re the organization that makes Firefox,” he writes. “They are unsettling because there are millions of users who love Windows and who are having their choices ignored, and the increased complexity put into everyone’s way if and when they choose to make a choice different than what Microsoft prefers.”
The Mozilla's complain does make sense from its point of view. However we have to realize that Mozilla's success was possible thanks to Microsoft. Windows operating system was and still is, the most popular system on user devices. Mozilla Firefox is dependent on Microsoft Windows, but it doesn't apply in the opposite direction.
Imagine that a supplier has requirements to change its customer's business model. This is really ridiculous. However this is exactly what's happening between Mozilla and Microsoft. Mozilla is in the role of a supplier, Microsoft is a customer.
What actually Chris Beard thinks about anoother operating system like Google's Android? Does he have the same requirements?